Shipping policy
Order Processing
🚀 We prepare your order lightning fast — most packages ship out the very next day!
🛠 Need to update your shipping info? No problem! Just get in touch with us as soon as possible. If your order hasn’t been packed yet, we’ll be happy to make the change. 😊
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Shipping
🚚 All orders are shipped with Canada Post.
📩 Once your order is on its way, you’ll receive a tracking number by email — unless you selected the economy no-tracking option or tracking isn’t available for your destination.
🏠 Estimated delivery times:
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Canada: Usually within 3–7 business days
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International: Usually within 7–14 business days
Please note that delivery times may vary depending on your location. Once your package has been handed over to the carrier, delivery timing is unfortunately out of our hands.
Looking for faster shipping? Feel free to contact us — we’ll do our best to help!
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Delivery Issues Outside Our Control
🚩 Magnectic Love is not responsible for:
- Mistakes made by Canada Post
- Wrong address given by customers
- Damage to order by postal service
- PO box issues
- Stolen packages after delivery (we do not recommend the Canada Post “safe drop” option)
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Customs, Duties & Taxes
💸 Magnetic Love is not responsible for any customs fees, import duties, tariffs or taxes that may apply to your order. Any charges during or after shipping are the customer’s responsibility.
If you have a specific question with respect to your shipment please contact us at annie@magneticlove.ca