Hi! How can we help?

🚚 We ship our magnets worldwide — except to the U.S., where import tariffs make it tricky (for now!).

📍 All orders come with tracking, except in a few countries where Canada Post doesn’t provide it — you’ll see this clearly noted at checkout.

✨ Once your order has shipped, you’ll receive a tracking number by email if tracking is available for your delivery.

🚀 We do our best to process all orders the same business day and ship them out the following morning — we know you can’t wait to get your magnets!

🏠 Most orders arrive within a week in Canada and within 10 days internationally.


💌 Please note that some delays may occur due to the ongoing Canada Post rotating strike. Because each magnet is personalized and made just for you, we’re unable to offer refunds.

💯 Each magnet is made with a sturdy 0.5 mm magnetic base and ultra-premium photo paper — combining durability with vibrant, high-quality print.

🧲 Yes! Our magnets stick perfectly to metal surfaces like fridges and lockers — and don’t worry, they’re smooth and won’t scratch or leave any marks.

🖼️ Our magnets are flexible — just enough to stick well and look great.

Annie Bérubé, founder of Magnetic Love, smiling in her home studio with the brand’s neon logo in the background – photo from the FAQ contact section.

Need more help?

If you have any other questions or concerns, feel free to send us an email at annie@magneticlove.ca 💛✨